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Cookie Policy

HomepageCookie Policy

Cookie Policy

Welcome to Cybtx Platform . We use cookies to ensure that we give you the best possible user experience while browsing our website, managing your hosting services, and using our client area. This policy explains what cookies are, how we use them, and your choices regarding their use.

  1. What are Cookies?

Cookies are small text files stored on your device (computer or mobile device) when you visit our website. They enable the website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site.

  1. How We Use Cookies in Our Cybtx Platform Platform

Our Cybtx Platform -powered system utilizes cookies for several technical purposes critical to automation, billing, and server infrastructure management. These are categorized as follows:

  • Strictly Necessary Cookies: Required for secure login sessions, shopping cart functionality, and processing invoices/orders.
  • Functionality Cookies: Used to remember user-defined configurations such as selected language, default currency, and layout options.
  • Analytical/Performance Cookies: (Optional - if applicable) Help us analyze traffic, monitor server portal load, and optimize user experience.
  1. Details of the Cookies We Use

Cookie Type

Purpose

Duration

Session ID

Connects your browser to the Cybtx Platform core framework, keeping you securely logged into the Client Area.

Session (Expires when browser closes)

Security (CSRF Token)

A critical security cookie designed to prevent Cross-Site Request Forgery attacks, ensuring all form submissions are authentic.

Session

Shopping Cart

Retains the domain names and hosting packages you added to your cart until you proceed to checkout.

Temporary / Until checkout

System Preferences

Remembers your preferred language (e.g., Arabic/English) and currency choice for pricing displays.

Up to 1 year or until cleared

  1. How to Control Cookies

You have the right to decide whether to accept or reject cookies. Please note that if you choose to reject "Strictly Necessary" cookies, you will not be able to log in to your hosting control panel, manage your servers, or purchase services.

You can modify your web browser controls (Google Chrome, Mozilla Firefox, Safari, etc.) to accept or refuse cookies, or to delete them entirely from your system history.

  1. Updates & Contact Us

We may update this Cookie Policy from time to time to reflect changes in our Cybtx Platform configuration or for legal and regulatory reasons.

If you have any questions about our use of cookies, please open a ticket in our support portal or email us at:  [email protected]


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